Pamela is a PhD candidate studying electricity policy and energy geography in the School for Environment and Sustainability and the department of Urban and Regional Planning at the University of Michigan. Her research interests include the reliability contribution of demand response, time of use and direct load control program design, distributed energy resource aggregation participation in wholesale markets, and the changing role of the consumer in the system. Prior to graduate studies, Pamela worked for the Cornell Institute for Climate Smart Solutions. She holds a B.S. in Environmental and Sustainability Sciences from Cornell University and an M.S. in Environment and Sustainability from the University of Michigan.